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JAPNA Article: Emergency Nurses’ Care of Psychiatric Patients - Mar-Apr 2023 (29:2)

The volume of patients with mental illness presenting to the emergency department (ED) has been increasing in recent years, yet many ED nurses hold stigmatized attitudes and behaviors about patients with mental illness, creating barriers to therapeutic care. At the same time, there has been an increase in workplace violence (WPV) against nurses. Fortunately, resilience helps nurses manage their response to WPV and continue to provide therapeutic care. Although research has considered many barriers to the therapeutic care of patients with mental illness in the ED, the variables of stigma, resilience, and the experience of WPV have not been considered in relation to behavioral care competence and work performance, which is the purpose of this study. 

Authors: Rebecca Hennen, DNP, PMHNP-BC; Kathryn E. Phillips, PhD, APRN

Disclosures: The APNA planners and faculty have no relevant financial relationships to disclose. Off-label uses will not be discussed during this presentation.

Target Audience: RN, APRN 

Learning Outcomes:
Upon completion of this article, the participant will be able to:

1. Discuss the relationship between the experience of workplace violence and perceived behavioral health competence among emergency department nurses. 
   
2. Describe the relationship between stigma and behavioral healthcare competence among emergency department nurses.   

Keywords: Resilience, Workplace Violence, Emergency Department, Behavioral Health Competence, Work Performance

Nursing Continuing Professional Development:
0.75 contact hours.  * In order to receive contact hours, you must: read the entire article, complete an evaluation, honor statement, and earn a passing score on the post test before the expiration date. You will have 5 tries to correctly answer the questions on the posttest and a score of 80% is required to pass. Once you have passed and completed the evaluation and honor statement, your nursing continuing professional development certificate will be generated online and available for immediate printing. Credit cannot be earned unless all components of the program are completed.  

The American Psychiatric Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

The contact hours for this session expire: April 30, 2025.

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