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3051-23: One Psychiatric Hospital’s Head-on Approach to Addressing Patient to Staff Directed Racism

This project addresses the phenomenon of racism by patients directed towards unit staff, clinicians, and providers on inpatient psychiatric units. The issue of racism towards staff has become a critical concern in our care environment. Administrators and staff struggle with approaching the issue head on while balancing patient centered care.

Presenter:  Kristen Toepfer, RN

Disclosures:  The APNA planners and faculty have no relevant financial relationships to disclose. Off-label uses will not be discussed during this presentation.

Session Length:  45 minutes

Target Audience:  RN, APRN

Learning Outcome:
Upon completion of this presentation, the participant will be able to:

• Describe the tools, techniques, and interventions used in a hospital wide effort to address racism directed towards staff.

Keywords:  Racism, Verbal Aggression, Supporting Staff

Nursing Continuing Professional Development:
0.75 contact hours.  * In order to receive contact hours, you must: Listen to presentation, complete an evaluation, and earn a passing score on the post-test before the expiration date. You will have 5 tries to correctly answer the questions on the post-test and a score of 80% is required to pass. Once you have passed and completed an evaluation, the certificate will be generated online, available for you to print immediately. You cannot earn credit unless all steps are completed.

The American Psychiatric Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Originally Presented
APNA 37th Annual Conference
Lake Buena Vista, FL

Access to this course will end:  November 30, 2026

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