1022-17: It’s Been a Long Road: A Passionate Journey of Safety & Culture Change in a University Medical Center Inpatient Psychiatric Service

A six year journey of culture change centered on patient and staff engagement to improve safety will be discussed. We will offer guidance in staff education, leadership strategies, and revisions to orientation. Retreat exercises in ethics,  moral dilemma, and a de-escalation case study will be covered.

Presenters:  Heather P. O'Brien, MS, RN; Joanne Bartlett, MS, RN, PMHNP-BC; Marianne Chiafery, DNP, MS Bioethics, PNP-C; Carole Farley-Toombs, RN, MSN, MSEd, NEA-BC

Disclosures:  The presenters and planners have no conflict of interest or commercial support to disclose.  Off-label uses will not be discussed during this presentation.

Session Length:  1 Hour 45 minutes

Target Audience:  RN

Learning Outcomes:
Upon completion of this presentation, the participant will be able to:

1. Identify leadership strategies to overcome barriers to culture change.
2. Explain the importance of ongoing and varied educational activities and identify educational topics and experiences to help staff prevent violence and aggression and promote a culture of engagement and respect.
3. Examine and clarify values, ethical overtones and moral distress in practice.

Keywords:  Kanter, Moral Distress, Child & Adolescents, Values Clarification

Continuing Nursing Education:
2.0 contact hours.  * In order to receive contact hours, you must: Listen to presentation, complete an evaluation, and earn a passing score on the post-test before the expiration date. You will have 5 tries to correctly answer the questions on the post-test and a score of 80% is required to pass. Once you have passed and completed an evaluation, the certificate will be generated online, available for you to print immediately. You cannot earn credit unless all steps are completed.

The American Psychiatric Nurses Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Originally Presented
APNA 31st Annual Conference
Phoenix, Arizona
Wednesday, October 18, 2017
10:15am - 12:15pm

The contact hours for this session expire:  January 1, 2021